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People will never want to book multiple lessons and pay up front!

The title of this article was an actual statement made to me by a driving school industry leader. Whilst I didn’t have his many years of experience of operating a driving school or the extensive experience as a driving instructor,

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Posted in Business processes, Customer service, Deals and Coupons, ecommerce, Online bookings, Software, Technology

Credit card Surcharges – do your customers care?

I found this article from the Canberra Times relevant to a discussion I regularly have with small business owners. Should you charge your customers for paying by credit card or not? My own view is that offering alternative payment

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Posted in Blog, Business processes
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