18 Customer Facts Marketers Can’t Ignore


18 Customer Facts Marketers Can’t Ignore is a useful reminder that we must place the customer first in our business. On many occasions I have experienced the opposite and quite frankly I have voted with my feet and gone to a competitor. Does your driving school business make it easy for customers to do business with you? Do they need to call you and wait to get a call back? Do they find it hard to get information on what services are available, at what time and with whom? creates a customer centered environment delivering ultimate self service and ease of doing business.

Tony Commisso FCA, BA (Accounting) Tony is a an experienced business adviser and chartered accountant and former a partner with Deloitte. He has operated a successful driving school in Canberra, Australia and through application of his professional skills and passion for excellence has developed a range of specialist skills in the successful operation and growth of driving school businesses. He has co-founded Elpo Technology Pty Ltd a developer of a comprehensive online business solution for driving schools which includes a customer ecommerce interface and leverages modern cloud technology for managing a mobile workforce of driving instructors.

Posted in Customer service

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